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Were all hoping to make this business successful but that wont happen in the current environment. We all need a change of leadership. It was interesting to receive the email from Dzana touting the facts. Join the fastest-growing music education experience in the world. When surveyed, many would not recommend buying this franchise to others and would not buy again if they knew what they know now. Thinking maybe these were a limited few, and I went with my gut and did it anyways. Sterling Partners is aware of Dzanas reckless behavior and chooses to ignore her actions. School of Rock was recently named a Top Franchise for 2023 by Franchise Business Review. School of Rock's concept is more potent than traditional music programs, combining private lessons powered by the patented School of Rock Method with weekly ensemble practices. This year, nearly 38,000 franchisees completed our survey and from there we identified the franchise brands with the highest levels of satisfaction and performance to educate potential buyers about which franchise to invest in. There is little to no trust in the CEO or the staff due to the constant fear of retaliation. School of Rock's approach to music education is unique. There is a competitive nature of corporate not sharing best practices or knowledge gained from corporate owned schools with franchisees, which was one of the reasons for the organization of the IFA. School of Rock, the leader in performance-based music education, has been named the Grand Champion of the 2023 Global Franchise Awards, the most prestigious Global Franchise award. They are not authored by Glassdoor. Its a franchise that requires a lot of personal attention and is not an investment. Do the right thing. She stated I also have enthusiasm for franchising because it allows an individual to run their own business, but in a safer way you can still run your own business and be independent from having a boss like me [laughs]. For more options and additional information, visit our, "It's gratifying to be ranked among the top 200 franchises once again. Rob Price, CEO of School of Rock, School of Rock Named a 2023 Top Franchise by Franchise Business Review. Hangs up the call, waits for one franchisee who attended in person to leave and then plays Another One Bites the Dust on her computer in corporate office and laughs in celebration at the thought of them humiliating themselves in front of the company. They don't tell you that classes are usually 30 or 45mins and that you will have huge holes in your schedule. We owners also invest in some pretty heavy marketing that actually benefits schools around the globe.shouldnt that be what SoR is doing? Eliminating that Brand Fund (AFTER eliminating Ms. Homan and her team) seems like a great idea.especially given that in the past year owners have created some amazing video and ad creative for marketing their schools THAT WORKS. They are as culpable as she is. Each of the companies on our list of the Most Innovative Franchises has developed and implemented products, processes, or services that enable and sustain growth and long-term relevancy. One of the ways she does this is through her preference of speaking to owners individually. When I was on the phone with the VP of Franchising, I was trying to explain my reasons for not wanting to open location number 2. All comments above are valid, and I think were all waiting to see if we get any real response from corporate or Sterling. Many have to work in other jobs or run side businesses to support their School of Rock, and pull very little, if any profit from their school. Other franchise owners investing in or starting their own franchises outside of School of Rock Take 30 seconds to, Feb 11, 2023 - Instrumental Music Teacher, School of Rock has an overall rating of 3.7 out of 5, based on over 308 reviews left anonymously by employees. She is delusional in thinking that her efforts are contributing to any system growth; corporate schools barely grow year over year, and the franchisee schools are doing double-digit growth. I have had great success in my market and even recognised by corporate as a big success. Since we are only open after school and close at 9pm some employees have to work 6 days a week yet still don't work "full time" (40 hours). The post above about Dzanas comments is so distressing, but I can definitely see those words coming out of her mouth, and that mindset has probably has started to permeate some of her staff. - Take the first pro I listed and reverse it. Get that fat Asian bitch out of my school Ms. Homan when she found out that an employee had given her two weeks notice. School of Rock also has garnered the following industry awards: 2022 and 2021 Global Franchise's Awards Best Children's Service and Education Franchise; 2023 Entrepreneur Magazine's Franchise 500 Top Children's Music Enrichment Brand; 2021 Franchise Innovation Award for Most Innovative Use of Customer-Facing Digital Tools; Franchise Business Review's 2023 Top 200 Franchises and Culture 200 list; 2020 Entrepreneur Magazine's Top 200 Franchise and the #1 Child Enrichment Franchise; and 2018 Forbes # 2 Best Franchise Medium-Level Investment Award and the #1 Music Franchise in America. James Adam Jenkins Criminal History. 6/5/2009. We can never ask them questions. We were told it would take 10-15 minutes to complete, when in actuality it took several hours for most owners due to the comments and feedback that the owners added with their answers. Ms. Homan has effectively alienated the owners and made them afraid to speak up lest they be the recipient of retaliatory actions. The total investment necessary to begin operation of a School of Rock business is stated to be $136,850 to $339,100. - Their proprietary software is solid. I wonder if the powers that be at Sterling had to invest their personal money in a franchise, would THEY want this person in charge of their personal money. What does it say about School of Rock as a smart business investment when owners choose to invest elsewhere: News flashwe are an INTERNATIONAL brand and our marketing content and creative should reflect as such. UPS Customer Centers: On-site UPS Evening hours are the hours of each day between 4 p.m. and 8 p.m. the time after office hours and just before the sun sets. If our shared brand fund contribution is to be used it should be for something I cannot afford like complete turnkey advertisements that have a consumer message that has been researched and works. She goes after franchisees who speak up instead of genuinely seeking to fix problems. Ms. Homan likes to say we are an entertainment brand. Now, there is ZERO music department, no curriculum, no on going training, and no corporate staff in charge of improving the product we sell to our clients. This has happened to me and there is no mistaking that the intent is to instill fear of losing your school. School of Rock franchise owners claim that they are threatened and bullied by School of Rock management. Promises made at owners conferences not realized is typical of School of Rock. Article pretty much holds to our experience as well. Its also a part time job so its never been a problem that Im a gigging musician and have to go on tour with my band sometimes. Seems like the complaints stopped after the leadership change. Having problems? When tools or products are released, its hard to tell if legitimate stakeholders were engaged, and deliverables were tested for usability and quality prior to launch. School of Rock: 8% franchisee fee, liquid capital of $100,000 and a total investment of $192,000-$422,000. She has pushed out every talented corporate staff member, and she only cares about herself. 4 company employees have reportedly resigned in recent weeks. This is why you dont hire women with kids, children are a weakness.-Ms. Homan when she found out an employee was pregnant and had limited travel ability. Instead of meaningful support, I was repeatedly told I needed to spend money on unnecessary items and was given inadequate advice on everything from our grand opening all the way to how to price our programs. For more information on School of Rock visit www.SchoolofRock.com or call 866-695-5515. She is also unpleasant in her demeanor and can never accept any faults on her part. Fix the leadership and the problems that prevent owners from being successful and the brand and system will grow. 273. SHARE A COMMENT BELOW. Results will vary, but likely for the better. With more than two decades of experience, School of Rock offers entrepreneurs the opportunity to quickly plug into a global brand with a proven business model. "At School of Rock, we are proud to have nurtured hundreds of thousands of talented musicians, many of whom have taken the stage at Milwaukee's Summerfest, one of the largest music festivals in the world," said Rob Price, CEO of School of Rock. According to the Item 19 Financial Performance Representation in the FDD, the Average Gross Sales for selected company-owned units is $513,260 (4 Company-owned Schools, or 26.7%, were at or above this figure) and Median Gross Sales are $412,952 (7 Company-owned Schools, or 46.7%, were at or above this figure). 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, School of Rock employees rate their compensation and benefits as 2.6 out of 5. but within minutes owners push out video content and share with other owners for a fraction of the cost. It is also interesting to speak with corp staff off the record as they seem to all be afraid of her and frustrated as well. I unfortunately have to agree with everything above. The list is available on Franchise Business Review's website. She points to these calls as demonstration that she is engaging but this is not engagement. Ive got the FDD. In April of 2016, Franchise Business Review conducted a franchisee satisfaction survey for School of Rock stating it is important for everyone to participate to share their franchise ownership experience. I dont believe these can continue to be ignored. 5 stars. She claims that she is approachable, yet has not even acknowledged the last three emails that I have sent much less given a response to my concerns. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today's Top Franchises. Shouldnt they be marketing our business so as to become a household name? "With events like Summerfest and a bustling music scene, Milwaukee has a lot to offer. "We remain committed to our shared goal of enriching lives through music and look forward to continuing to provide support and resources to help our franchisees succeed.". I have purchased my first franchise recently. No-Nonsense Hype-Free Franchise Issues & Discussion Site. Skillsandtech 2023 Content can not be published without prior approval. Were working on it they say . [Source: The Franchise Mall] Bach to Rock offers music education to all ages. But what I have been reading here is very disturbing, and maybe it is more the norm then the exception that we have this many upset franchisees. "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price , CEO of School of Rock. When I became involved with School of Rock, I purchased two locations. Find out more about, 70% of School of Rock employees would recommend working there to a friend, Get started with your Free Employer Profile, upper management loosened their reins, ceased micromanaging employees, and embraced. new schools open up with very little support from the corporate team. Love the students and overall environment. I love my students, my parent community, my teachers and my staff. Several franchisees are looking to sell. School of Rock, a private music school in Midtown Palo Alto, is facing a civil lawsuit stemming from incidents of sexual abuse against a 15-year-old student by one of its instructors in 2017. February 27, 2023FRANCHISE. Owners are treated like low level subordinate employees and there is little respect for the fact that most are successful in their careers and have much to offer to build the business. While I love what we do at the school level and feel this is incredibly rewarding, I have no real confidence in the future due to Dzana Homans leadership. 4 min read. 4 stars. I have not talked to her in person or email in over three years. Worked for the most privileged folx that had no concept of people surviving off of their wages. The fact is that you can have many channels of communication set up but if you retaliate against owners who share concerns or who disagree with your approach, there will be no communication, and I think Dzana knows that and has deliberately set it up this way. Management is a bit of a nightmarevery high turnover rate reflects this. Search reviews. SOR has become every other shady franchise that none of us wished to buy into. There is little, if any, thought given to financial impact on franchisee of decisions made at corp. No benefits at my location. Are FRANNET Franchise Consultants Trustworthy? Co-workers are a fun bunch to be around. Otherwise, stop charging US for the work that YOU are supposed to be doing. SOR does events that can help connect you with community. Becomes angered in meeting and says I wish I had a little animal that I could squeeze as she crushes paper mimicking killing said animal. The owners continue to ask for meaningful and effective marketing campaigns delivered within enough time to make an impact in their markets but campaigns are typically rolled out late in the game. Im sharing some first hand experiences with Dzana Homan as she destroyed an otherwise beautiful company. Franchisee, not ours. However, results were delivered in a pick your favourite approach, and the real issues were left in the closet. No benefits but they do offer 401k. You aren't paid for anything outside of lessons, so when you show up to set up, or stay late to write notes, you aren't paid for that. If Sterling would recognize that the owners are the precious mindshare in this company and work with us, we can build a great organization where everyone wins. Sure changes have been made, it would be unfair to say there has been zero progress, but the pace is sluggish and the quality is lacking. These are not absentee owners who choose to work elsewhere and let their business run. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. the franchise advisory committee (FAC) was essentially dismantled when the new CEO took over and the Independent Franchisee Association (IFA) formed in 2015 has not been recognized by the franchisor owners have been contacted by the CEO for speaking out on unfair practices on closed Facebook group forums as well as statements they have made to prospective franchisees, a practice we have coined as being called to the principals office. They are the victims. What market are they researching? I have had as many FBCs as the number of years that I have been open and no regular support from any of them. Drinks vodka and orange juice in office and becomes inebriated. Releases Black Friday marketing collateral with African American student as the model. Franchise Business Review, a research firm that performs independent surveys of franchisee satisfaction, provides the only ratings . It is a big school with more than 3,000 students attending. I am on our third billing and scheduling software platform and it is highly inadequate for what the owners need. Unfortunately, time and money have been wasted defending myself and protecting my investment against her frivolous allegations, which could have been spent on my business. I think among the owners there are still many that are concerned about retaliation, and that is why they havent spoken up. Our fees pay your salaries, so Corp. needs to start working for us and build the brand. I spent my life savings on this business, and have received nothing in return. But there is no one with a music background innovating new programs or delivery of current programs. SCHOOL OF ROCK Franchise Complaints. School of Rock was among over 300 franchise brands, representing more than . School of Rocks franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity.