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In fact, sometimes the frames are actually bare, as in unpainted aluminum. Tune packages include our Basic Tune, Rad Tune, and Rad Overhaul. If your Rad Power Bikes battery is unlike these two types, some helpful tips under "Checking for obvious fixes" may still apply. If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. Let me explain. Keep your chain oiled and have regular tune ups for your derailleur system. That price, by the way, ranges from $1,499 to $1,999 for Electric Bicycle Companys current line of electric beach cruisers. A common problem youll encounter is the breakage of the spoke in the rear wheel. Singletracks may receive compensation for purchases made through any affiliate links in this article. Your email address will not be published. Were not trying to trick you into relying solely on our products, but utilizing the battery and battery charger that comes with your Rad Power Bikes-branded ebike is honestly one of the most important steps you can take to keep your bike running optimally. This could be due to a damaged or overheated battery, or overcharging a battery. This is another major reason why Rad Power Bikes fail to start. Well, you can change the acid water inside. Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. Besides, there can be a pedal-assist or throttle system for controlling the motor speed. This can be attributed to the rear wheel motor being exposed to more stress. Buy an all-new RadRunner 3 Plus & get a free Passenger Package. For riders 4'8" - 6'0" And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. The one and only solution for you is to replace it. Many minor errors get solved after resetting the battery. In fact, it was the goal of bringing this type of transportation assistance to South Africa that originally got Sean interested in electric bikes nearly a decade ago, and thus would be a fitting way to complete the circle on his journey through the world of electric bicycle designing and manufacturing. Keep it Cool, Not Cold. A day or two is not a cause for concern, but after a while, it starts to add up. This is another major reason why Rad Power Bikes fail to start. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. Check the battery monthly, and if necessary, use the charger from Rad Power Bikes to charge the battery to 75% charged. Shop now. Namely : if you have to buy a battery for your electric bike Rad-Power-Bikes , pay attention to find a compatible model. About Us | It great you're so accessible to the forum. In fact, you wont even find any line workers at Electric Bike Companys factory. For this, a professional can offer the best assistance. Not sure of there's something wrong with the battery on my radrunner or the charger. Check for any dirt or moisture in the PAS sensor connector. Never open the battery housing, which will void the warranty and can result in battery damage. This will also prevent range decline from unnecessary charging. In this case, its good to replace the Pedal Assist Sensor. But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind. So, I decided to write this blog and contribute to this community. You can send Micah tips at Micah@electrek.co, or find him on Twitter, Instagram, or TikTok. Im a supporter. The company also takes advantage of the extreme level of control they have over the production process to outfit the bikes with the best components they can without pushing the price sky-high. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Again, avoid cheap batteries. Customize your ebike so it effortlessly fits into your lifestyle. The explanations below explain what each light on the chargers means. So you are wondering what are the probable sources of this binding breakdown? So, you can quickly know whether or not the battery has enough charge. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Rad Power Bikes RadMini Step-Thru 2 The RadMini Step-Thru 2 is the winner of Best Folding Electric Fat Bike of 2020. At first, you have to check the wiring and connection, especially the prongs. Dec 6, 2022. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. City & commuter I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Dec 28, 2022 . For example, lithium elements which replace those of a lead-acid accumulator can only strengthen the latter. Hoed recalled that after the firefighters came and extinguished the flames, the battery continued to smolder and reignite. The battery came from a bike the owner hadnt been familiar with. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! Please select from the available assembly options, or update your delivery zip code. Whenever the throttle stop working, you should restore or replace it. And while that price seems fairly middle-of-the-road, the quality of these bikes far exceeds the price. If they dont work, we offer solutions for a couple of common situations. If you dont understand how to do it, contact an expert to help you out. Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. Radrunner battery charging issue. This is important to us, Electric Bike Company CEO Sean Lupton-Smith explained to me. And if its damaged beyond repair, make an immediate replacement. Thanks for a great website. If the battery level is low, charge it and try to turn the bike on. Fortunately, here are tips for checking and solving these problems in this article. Do an inspection and implement relevant replacements. As a manufacturer, use our established service. For that, you can apply dry soap and hot water. Send your tired or defective battery to us and we will take care of the rest. You must log in or register to reply here. It accelerates the bike with the pedal stroke. ASSEMBLED IN USA. You must select a location for your selected assembly option. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? BRAIN noted that lithium-ion batteries, especially those specd on low-cost e-bikes can present a fire hazard and should never be charged unattended, e-bike experts say.. Storage: Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other . Known Issues & Problems with Rad Power Products + Help, Solutions & Fixes. Then wipe the sensor up with a clean towel. In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. Terms | Privacy. I see some with wires and some without. Besides, a low-quality cheap spare battery can create this problem. Salt is a great partner for caramel and countless other culinary delights, but it is less so for your battery. The e-bikes that make up Micahs current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. When youre charging up for a ride, keep an eye on the red and green light indicators on the charger. Follow these steps to find the source of your failure. However, they come with some problems that make owning or purchasing them challenging. Newport Beach-based Electric Bike Company invited me out to its factory south of Los Angeles to see for myself what goes into the process of building high quality, American-made electric beach cruisers. In addition, bike racks have maximum weight limits, and removing the battery can save you up to 7.7 pounds. A battery that has been in contact with a liquid will suffer a lot and be damaged irreversibly. FTC: We use income earning auto affiliate links. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. Overview. Like phones, cars, bluetooth headphones, remote control cars, and so many other products, e-bikes often use lithium ion batteries. Related Article: Rad Power Bike Battery Not Charging (Do This FIRST!). You need to troubleshoot your bike and correct the problem in such a case. 2021 Hi-C Battery LLC. Bosch battery 500 Watts (36 volts): 820 euros, Charger problem on my Mod-Bikes electric bike, Charger problem on my Lemond electric bike, Charger problem on my FLX-Ebikes electric bike. The battery life depends on several factors, including how frequently an owner discharges and recharges it, but one with these specifications will average about 5 years of Rad riding! Charging the battery from completely empty to completely full typically takes between 37 hours (this applies to both our Standard and RadMission 1Battery Packs.). It blinks when you rotate the pedal. Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Our electric bikes have won more awards than any other brand from Electric Bike Review. So, when you say rad power bikes are not working, it means there is an error on the battery, motor, or assist system. Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. Besides, fuses can prevent short circuits. Then diagnose the wiring and the sensor itself. The ultimate error in a rad power bike is that the bike refuses to turn ON. Its pretty easy to reset a rad power bike battery. 2023 UpHomely by ISEE PUBLISHING STUDIO. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. La battery of your Rad-Power-Bikes electric bike does not turn on anymore ? 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES. If the sensor is too far from the magnet ring, push it to bring them closer. Only have 250 miles. Brakes need lots of adjustments to maintain tightness. This can damage your electrical system or cause a hazardous situation. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. The Rad battery and charger are designed to work together. 2023 UpHomely by ISEE PUBLISHING STUDIO. It may not be possible to extinguish a lithium-ion battery fire so its best to mitigate other potential consequences. Turn it off, and remove the battery. However, the pedal-assist system is operated and controlled by sensors. If it works, continue your research in order to find out the reasons why your charger no longer works. Who wouldnt want to bring their electric bike on a road trip? All Rights Reserved. Is your wall outlet not working? Dont use generic or third party chargers. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. They have a specific lifespan on your Rad-Power-Bikes e-bike. Views 4K. Here are some of the major points from Human Powered Solutions and the University of Washington:. Besides, it occurs when the prongs are bent or broken. The battery will reset. If none of these solutions work, then the battery may have a blown fuse and need to be replaced. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. There is also the possibility of contaminants within the battery due to improper manufacturing, according to the University of Washington, and it could lead to whats called a thermal runway where the organic electrolyte within the battery is vaporized, pressurizing the battery casing, and potentially leading to an explosion when the case needs to release pressure. Its safe to say that if you love your ebike, you love your battery. Rad Power Bikes Battery Charging: Tips to Follow. Dont store or charge battery packs that have been damaged. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. Add this to my list of reasons why I dont like eBikes. The ice may have melted, but theres a possibility that when it turned to slush, it mixed with salt on the road and turned into a big puddle of saltwater. Now, check whether the sensor is in the correct position. We still see products using split lock washers, but seldom where they're relied on for safety or security. All in all, Rad Power bikes are reliable bikes and are worth having. Press Esc to cancel. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. As Sean explained to me, What we build is a very personal product, these electric bikes. Sign up to get the latest on new releases and more. Power Your E-Bike With FTHPower Batteries Shop now. Now you can tighten the bolts and reinstall the grip. Never open a lithium-ion battery pack. This can be due to loose wheel bearings, a bad wheel caliper, contaminated linings, and misadjusted brakes. In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. This results from a worn brake system. When the PAS feature isnt working effectively, it requires close attention and troubleshooting. So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. Just be patient. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. Reconnect the connectors to a charged battery and turn your bike on to see whether the problem is resolved. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Here, we recommend inspecting the magnetic ring for any damage or dirt. Does your battery not power on at all? Best Bike Trails | Company Lithium Starter Batteries for MotorCycles. Motor and battery are the key components of an electric bike. Try looking at your battery, and try to notice what's wrong: This can be explained by the following explanations: overcharging, overheating, natural degradation due to its years of use, the brand of the battery, the fact that you were not using your battery, etc. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. Having a new wheel built can help if you encounter such a problem. Gradually, they are no longer as efficient and no longer manage to ensure a good working condition of the battery. However, theyre an indication that the brake is damaged. Best MTB Gear | Here, you need to check for damage, moisture, or dirt at the battery base and mount. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. Put the old controller back on the RR to trouble-shoot and that worked and zero errors after +350 miles. Make sure to avoid spraying water directly into electrical components, like your display or battery tray. Ebike Retail Sales & Service Centers | Rad Power Bikes Ebikes Explore our award-winning ebikes Our electric bikes have won more awards than any other brand from Electric Bike Review. IMBA Epics | That allows them to use their own choice of double-walled rims and Sapim spokes to build quality wheels that last for years (and help Electric Bike Company offer such long warranties). A few days later the battery swelled enough to crack the track pad from underneath. Rad should know about it. Then place the throttle correctly and temporarily fix it with a zip tie. Now theres a team of dudes in California assembling, installing, and bleeding e-bike brakes instead of some nameless, faceless mystery line worker somewhere around the world. The e-bikes that make up Micah's current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. If your Rad Power Bikes battery is different from these two, some of the tips under "Rule out the Obvious" may still be helpful. You will find a power button on the battery. Use a Rad charger for the best results. If it seems to be restorable, clean and lubricate it. How do I reset my Rad power bike battery? Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. Thats it. With a high-capacity battery such as the one used in the Delfast 3.0, you may not need to charge so often. Use an official Rad charger when adding a charge your battery for the best results. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? Rest was upgrades I did for giggles. When its time to take a spin, just slide it back on. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. Additional $60 shipping & handling charge . After removing the throttle, you have to diagnose it. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. Now, of course, an American-built electric bike isnt made solely from American-sourced parts. What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. First, monitor your battery and look for signs of wear as you would ensure your chain is lubed. Here are some of the major points from Human Powered Solutions and the University of Washington: Another safety point: watch for signs of pressure building inside a battery. Your bike is designed to withstand the elements, but puddles can sometimes pose hidden dangers to your battery. I hope you will get a solution. Bike Tire Deflates When Removing Pump: Why Does This Happen? Too much heat can land your battery in trouble, including major, irreparable damage. Those builders receive the purchase orders from Electric Bike Companys front office, complete with a number of customization options offered to each customer, and then begin building the bike from the ground up, starting with the bare frame. Its crucial to keep riding the bike. Hop on and off with ease via the step-thru frame design. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. No worries! But its a pretty evolving list these days. That's scary. If it is stuck, you can use rubbing alcohol for lubrication. "A problem without a solution is an ill-posed problem". And, no lights turn on when you press the battery Charge Level button. You may miss out the guide battery mount replacement. This can be attributed to worn brake linings and fluid leaks. Sometimes, your brakes might pull to one side when you step on them, thus not working efficiently. Before that, disconnect the throttle connector. You can tell how proud Sean is of the local jobs that his company has created, of the opportunity hes had to mentor many of his younger employees, and in general of the bikes that his company has developed. The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. Simply saying, the motor accelerates as hard as you peddle. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. If a battery starts smoking, emitting unusual noises, or showing signs of melting, place the battery in a safe place, if possible. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . You dont need to do anything! With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. The paint is even locally sourced right there in Newport Beach. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. Adding a flat washer that can spin, further weakens the joint. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. Question about balancing the battery. Shop All Ebikes 14-day free trial 1-year warranty Shop by style Shop by model Off-road Go anywhere comfort. It is saying "shorted" and displaying a low "0.1 volt" on the Satiator. Find out so what to do to solve this battery problem on your Rad-Power-Bikes electric bike. Remove the charger from the battery as soon as you see both a red and green light. Otherwise, contact radpower bikes and get a new throttle set. Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). James Wilson of Obsession Bikes told Global News that lower-quality equipment usually causes concerns for their shop as opposed to items from Shimano, Bosch, or higher-quality e-bike brands. Ended up replacing the battery and track pad and it was as good as new. When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. Some batteries that have recently been used may not start charging as soon as theyre plugged in. 36 apex1047 3 mo. Consider Replacing the Battery; if it is exhausted and stops charging itself. Or do you notice that the load is full but your bike is not moving? Firstly, insert the throttle and the spacer. Rad power electric bike batteries come with a battery level indicator. Battery level seems to fluctuate depending on use. A permanent solution would be replacing and cleaning the shoe adjuster. Lastly, check whether the PAS is working or not. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. Sean is even hoping to find a way to introduce the kits to his native South Africa, where the inexpensive but powerful and high-quality kits could foster further independence in hard-hit communities by providing attainable transportation alternatives. Find the ebike that fits what you want and need. Buy only high quality batteries, preferably from the e-bike manufacturer. This should go without saying, but you should never immerse or submerge either your battery or your bike in water or other liquid. Batteries may take 7-8 hours to achieve a full charge, so be patient. There the bikes are hand-built by a single technician. For instance, theyre more expensive than normal bikes, with some going to as high as $3,000. MTB Podcast | You can use the bikes for commuting, city riding, transporting cargo, and off-roading. What's in an Electric Bike Category Name. Then try to pull out the grip. Search our extensive help center library or chat with an agent. I have two 2016 Radrovers since Sept/2016 with about 1000 miles each. Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. Its better not to risk it and to ride cautiously to avoid puddles or standing water. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery.