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Hours Monday - Sunday, 6:00 am to 11:00 pm - Full IRD menu Limited options available overnight Enquiries I hoped for the former and received the latter. Dear lisatC7221XN, Thank you for visiting The Peninsula Chicago and for sharing your review. Smore flavored treats). Make A Reservation Beverages Barley Macchiato turmeric and black pepper almond milk latte homemade almond milk, turmeric powder, barley coffee 8 Breakfast Tomato fresh tomatoes, black pepper, turmeric, cold pressed EVOO 10 Kava Hot Tea 23. The ladies the front desk were also really friendly. The Peninsula is the definition of true luxury. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. They also did not bring 2 new dishes. Anything we asked for was brought promptly. We spoke to Booking.com but we need a manager to approve this. on Halsted Bulerias Tapas Bar Bar Goa Cole's Bar Boss Bar Leader Bar Reggae GOLD at Sub-T Lounge Underground Wonder Bar The Bar Method BarTucci Marty's . Concord, ON L4K 1K2, Canada. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. In 2020, for the second year in a row, The Peninsula Hotels was named the first and only hotel brand to achieve Forbes Five-Star status across all of its properties. Forbes Travel Guide named Z Bar in its Verified List for 2019s Worlds Best Hotel Bars In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Prices are the average nightly price provided by our partners and may not include all taxes and fees. more. East meets Midwest at the 15,000-square-foot The Peninsula Spa Chicago, where down-to-earth hospitality complements a full range of Asian-inspired treatments. Love all new decoration of main lobby, and room. We also appreciate your feedback on the in-room tablet technology.Thank you for taking the time to post your comments on TripAdvisor. ft. Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay. When I looked at the vehicle, there is now thousands of dollars of damage into the car. 0.3 km from The Peninsula Chicago. 3-hour chauffeur-driven exploration experience of the city in a MINI Cooper S Clubman for guests staying in a suite. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. Wi-Fi: Free Wi-Fi. They did not smile and acted more like a receptionist at a law firm than a 5 star hotel. I believe a staff member gave away my original intended room to a different patron. Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! Signature body therapies The room itself is all programmed on one screen for lights, tv, etc. Dear MickiD, And Joy and Courtney at the front desk repeatedly went out of their way to handle every detail of our stay. The Little Bakers Class allows children to spend several hours with The Peninsulas pastry team creating and decorating treats; Chicago by Air and Water includes a private helicopter ride over Chicago, a Sea Dog boat cruise on Lake Michigan and more. The 0 sq. Tiffany's is right below the hotel. Complimentary 24-hour use of the fitness facilities at The Peninsula Spa Please see our partners for more details. The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels. The hotel also has an outdoor sun terrace with city views. When I arrived in the room, I could hear music in cars on the street below. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. Named Number One Best Business Hotel in Chicago and Number Five in The US by the Business Travel Awards by Conde Nast Traveler readers (October). Gorgeous interiors with dramatic views and gracious, attentive service have earned The Peninsula Chicago the prestigious Forbes Five Star and the AAA Five Diamond Award every year since its opening, making it the premier venue for meetings and events amongst local and international industry leaders. The staff at the front desk was not very friendly and certainly not welcoming. Very well maintained and appointed room. Beans are eaten daily in Sardinia, Italy, especially white beans, chickpeas, and fava beans. Earn sick time per Chicago policy Key accountabilities Responsible for all activities related to service of In Room Dining, which includes preparation tasks, training and performing service as per standards set by the hotel. Traditional Afternoon Tea at "The Pen" Chicago is served here - a large, beautiful, high ceilinged, airy room on the 5th floor, adjacent to the hotel's main lobby. Home; About us; Services The Peninsula Chicago was the first Peninsula Hotel to create Peter Bear, a costumed bear who wears the classic Peter Bear uniform. The service in the hotel restaurant was our only minor complaint. We ate at the little restaurant next to the hotel (It has it's own entrance.) . . Complimentary wireless and high-speed Internet access We are glad to hear that you enjoyed our offerings, The Spa and rooms. Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. Stephanie was really sweet and quickly, but not too quickly, got me on my way. We look forward to welcoming you back soon!Warm Regards,Jason LedouxDirector of Food and Beverage. THE PENINSULA CHICAGO, 108 E SUPERIOR STREET, CHICAGO, IL 60611 +1 312 337 2888 view map pch@peninsula.com the peninsula chicago experience 360 Experience Far Eastern graciousness where it meets Midwestern hospitality All that law enforcement had was a dental plate and lots of theories. "D" is for divine, it's also for disaster. To continue your Spa regime and experience at home, all products used in the treatments are available for purchase from the Spa Reception. The Lobbyreceived a 3-Star rating, Excellent fromChicago Tribune(July). Heavenly quiet property. However, the hotel room service menu was also stripped down to a bare minimum on Christmas, and the only items we got were merely edible despite charging a premium. Sales and use tax exemption. I hope you will contact me directly at (312) 573 6520 or via e-mail at MaxSchroeder@peninsula.com. I am glad I had the opportunity to speak with you in person yesterday regarding the matter, and that we were able to rectify the situation. We appreciate your feedback, and I am sorry to read that you were disappointed in the menu choices and the salad. We hope to have the pleasure of welcoming you back in the future! For all its physical comfort, the Peninsula's service is its outstanding feature: you feel like you are on a great ocean liner, cared for by a staff with great manners and eagerness to meet your every need. Friendliest staff made us feel welcome. The pool and spa area are fantastic and we enjoyed using them for both days of our stay. Membership to The Spa is also available. Thank you again for sharing your review. 28 reviews of The Ritz-Carlton Spa, Chicago "I was super tired after traveling and was in need of a polish change. Warm regards, Vince Reyes Hotel Manager, The room was luxurious and spacious with comfortable beds and great views. from the doorman to housekeeping to check in through room service are all professional, warm, unpretentious, and wonderful. In all of these destinations I stayed at luxury hotels, resorts and castles. Must see and check point for hangout at rooftop with 360 building view. I would give them more stars on service and the small details if I could. Thank you very much for choosing to stay with us. Its frustrating when a hotel advertises something and then doesnt offer it, especially the week leading up to Christmas. It was seriously the best hotel experience I have ever had anywhere. Taxes and fees that are shown are estimates only. The Blue Zones consist of Okinawa, Japan; Ikaria, Greece; Sardinia, Italy; Nicoya Peninsula, Costa Rica; and Loma Linda, California. Thank you for choosing to stay with us and for sharing your feedback! My most recent visit to The Peninsula is the most disappointed Ive ever been in a hotel selling itself as a 5-star property. Is parking available at The Peninsula Chicago? We agree that this is unacceptable and take full responsibility for this misstep. (The Peninsula Hotels) All Rights Reserved. Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 The spa is a bit small I advise booking a few weeks in advance of stay. The Peninsula Sky Rink, Chicagos only hotel skating rink, opens its doors each November for both guests and locals to enjoy. You can find chickpeas in our Naturally Peninsula lunch menu item,Saag & Tofu Chickpea Bread. Friendliest staff made us feel welcome. Visit the website for prices. We hope to have the pleasure of welcoming you back in the future. The Peninsula Spa offers an extensive menu of treatments inspired by Ayurvedic and Asian philosophies. I will never patronize any of the Hongkong Shanghais collection again. Full amenity locker rooms Contact Us; The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Bedside charging for all smart phones This is a large hotel, as you would expect, but extremely stylish and with the first class service associated with the Peninsulas worldwide. Warm regards, Vince Reyes Hotel Manager, Hotels with Complimentary Breakfast in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Le Cordon Bleu College of Culinary Arts in Chicago, Hotels near Pacific College of Oriental Medicine, Hotels near Midwest College of Oriental Medicine, Hotels near Pyramid Career Institute Chicago, IL. I had a manicure while I was there and I was very happy with the service. Nonetheless a great stay and we will definitely be back. Personal Training sessions available I look forward to connecting with you. We were delighted by the end of summer-season ingredients. See more questions & answers about this hotel from the Tripadvisor community. Naturally Peninsula Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the "Blue Zones". Thank you again for sharing your review. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Peninsula Suite, situated on the 18th floor of the hotel, offers stunning views of Lake Michigan and the Chicago skyline. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. The staff is made up of 37 nationalities. The Chef came out and spoke with many regulars in the dining room. Drawing inspiration from cuisines of these locations, our chefs use locally sourced ingredients to create plant-based dishes that elicit the same health benefits as the diets of those located in the Blue Zones. Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests. We look forward to seeing you again soon.Best regards, Max SchroederHotel Manager. The 0 sq. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Everything you could need is provided - plush robes, slippers, umbrellas, water, the list goes on and on. The Peninsula Chicago received the Automobile Association of Americas Five Diamond Award for 2020 for the 18th consecutive year. All the sauces were on point and the plating was colorful and innovative. more. Ive stayed at The Peninsula multiple times prior to this latest debacle. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. In 2019 U.S. News & World Report named The Peninsula Chicago #1 Best Hotel in Chicago and #2 Best Hotel in the United States I would love to connect with you directly to learn more about your experience, should you be open to it, as we are always striving to improve for our guests. The Lobbyawarded a perfect 4-Star review byChicagomagazine(September). 108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645, Lock in the lowest price from these sites, Complimentary Breakfast for Two and Daily Valet Parking. Browse all 142,630 Cancun topics . Warm regards, Max SchroederHotel Manager, This is really a superb hotel. Guest laundry and dry cleaning . Designed by Bill Rooney of Bill Rooney Studio, The Peninsula Chicago 's innovative new guest rooms draw upon the city's legacy of forward-thinking design and architecture. And AGAIN why do hotels but big cloth cushions that are inevitably soaked by someone else's rear end. it is so gross. The spreads for the bread were great. Thank you for choosing to stay with us and for sharing your feedback! We look forward to welcoming you back again in the future. The service did not live up to it's reputation or 5 star rating. I was so impressed at every turn and every interaction at this hotel. Dear drcruthers, Thank you for choosing The Peninsula Chicago and for sharing your gracious review. On this visit, we had a . Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited.