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You'll need to remember your BT ID username - this will be the email address you used to set up your BT ID initially - and your BT ID password. If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. 7 days of catch-up through your TV guide. EEs mobile network is the UKs most reliable mobile network and offers 5G in more of the UK than any other network. BT Virus Protect works on compatible PC/MACs. Terms apply. Prices and terms subject to change during the contract term. This charge applies whether or not the call is connected. Payment by Direct Debit. Min line speed and compatible equipment required. Payment by Direct Debit. Offers are non-transferable. Payment is by direct debit and subject to credit status. As of 13 December 2019, we own all BT Broadband Hubs (Hub 4, Smart Hub, and Smart Hub 2) and TV Boxes (Z4, G4 and G5) sent out to customers. One minute minimum call charge. Your bills; Your usage; Your billing history; Your bill settings; Your products For more details see www.britbox.co.uk/terms. on The RootMetrics award is not an endorsement of EE. BT is not responsible for any of the site categorisations this is done by our 3rd party specialist vendor. Officially licensed by Airbus. Applies for the duration of your fault or home move only. Available via BT.com only. You can use the BT Sport app to get the latest news and watch sports when you travel to any of the 28 EU member states. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. If you need to change or cancel any appointment date, you must tell BT at least one working day prior to the scheduled appointment or we may charge the equivalent of the installation charge. These add-ons run on a 30 day rolling contract until you cancel them. Well send you up-to three discs to ensure a reliable Wi-Fi connection in every room of your home. You'll stay connected to the mobile network for at least 15 minutes. If you have BT Sport as your Inclusive Extra, you can pay 5 per month extra to watch on multiple devices and on the large screen. Compatible line required otherwise 49.99 connection charge may apply. BT Sport on 2nd SkyBox- For new and existing customers who access BT Sport via the Sky Digital Satellite Platform and have a Sky Multi-room subscription, signing up to BT Sport Second Box on a rolling one month contract. 24-month minimum term. If your line won't support our top speed, we'll offer the best speed available. You can end your subscription to BT Sport Second Box at any time subject to 30 days' notice. You are only eligible for a free trial if you are a new or existing BT TV customer, taking the following NOW Memberships: NOW Entertainment, NOW Cinema, NOW hayu and NOW Boost. Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. Search again Don't have an account?Create account. Available to customers on BT consumer broadband plan UK residents only. For new Full Fibre 900 customers that sign up for 24 months. Check Coverage checker before buying. BT / EE. Requires minimum 400kbps line speed or good Wi-Fi/3G/4G and a compatible device. For new Fibre 250 with Halo3+ customers that sign up for 24 months. Payment by Direct Debit. 26.75 a month out of contract charge applies if you dont renew your BT Broadband contract. Payment by Direct Debit. BT Halo offers Our Price Promise, a Keep Connected Promise, double data (or more subject to offer) on your BT Mobile plan and access to Home Tech Experts. Accounts must be registered in same name and address. 9. From month four you will pay the standard monthly subscription charge (currently 6 a month). Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Go to Settings > Mail, then tap Accounts. Visit ee.co.uk/claims for more details. Thank Longshanks, however EE say I haven't got the BT sport add on. You can connect your TV Box pro using Internet mode or by using an aerial. e-billing required. Your 7-day free trial will start from the date you place your order. Openreach Broadband Systems Offline 22 July 2022, Openreach Broadband Support systems offline 19 March 2022, Openreach Broadband Support systems offline 22 January 2022. Not applicable for Hubs and Wi-Fi Discs purchased outright. You must claim your BT Reward Card within 3 months of placing your order on bt.com by entering your details on www.bt.com/manage/bt-reward-card/, and must activate the card within 3 months of issuance. Hybrid Connect is available as part of a BT Halo 3+ package, or as an add-on with our other broadband packages. See ourtariff guidefor details of all our standard prices. For new Fibre 2 Unlimited customers that sign up for 24 months. Payment by Direct Debit. I've had a look around for information on this and found this BT and EE Special Discount document and section 5.3 in this says "We will send an email to the BT or EE account holder after we have completed yournew BT broadband or eligible EE mobile order. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. BT Sport: For UK residential customers. All this built on BT's ultra-reliable superfast broadband technology. Count on EE fibre broadband With Norton Security Premium, engineer call-outs and our personalised Speed Guarantee all included, you get more with EE Broadband - and unlike other providers if you don't need a landline we won't make you pay for one. More options Ask the BT Community Contact us Scam calls You can cancel the offer at any time. BT Virus Protect works on compatible PC/MACs. Any additional products with minimum commitment are not eligible to be taken in conjunction with this offer. We will not be liable to you for such delays. begin 084,087, 09 and 118 have access charge of 31.35p per minute plus a service charge set by the company you call. Compatible equipment required to cast content to your TV. EntertainmentAMC plus the latest award-winning entertainment and Sky Originals from channels including Sky Atlantic, plus over 300 Box Sets on demand, all from NOW Entertainment. Once youve set up your BT ID, its easy to enjoy discovery+. EE also has more than 600 shops in towns and cities across the country. 4G connection required. Includes BT Virus Protect and a BT Smart Hub. PromptCare is not available on telephone lines provided using fibre technology. You're using an old version of your internet browser, which is fine for browsing but no longer secure enough for online payments. BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. Thank you for posting back. BT and EE have collaborated on projects including Hybrid Connects unbreakable wi-fi. All calls or texts charged as per your BT Mobile plan. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%. BT Sport on BT TV with BT Superfast Fibre. You can subscribe to BT Sport using your EE mobile. If you exceed your 700 Minute calling plan allowance two months in a row well move you onto our Unlimited Minutes plan. . Compatible line required otherwise 49.99 connection charge may apply. 15-06-2020 Please note that Reward cards can also be referred to as BT Reward cards they are the same thing. Content is variable and may be withdrawn at any time. To connect your TV Box Pro and smart hub using wi-fi, wed recommend that the box is less than 5 metres from the hub. 24 month contract. One of these options may help you find the answers you need. For this you will need a bill within the last 9 months. Some social alarm and burglar alarm equipment may not be compatible with BT Answer 1571. The six months starts as soon as we receive your request for Britbox. See. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Here is EE guide on how to set up your account. As an existing BT broadband customer, you can get exclusive offers on selected EE pay monthly mobile plans. Offer is non-transferable. on For new Full Fibre 900 with Halo 3+ customers that sign up for 24 months, 95.99 a month from month 25. When the Broadband installation service starts. Price from month 25 currently 84.99 a month. BT Sport on Sky TV requires Sky box, active viewing card and 12-month BT Sport contract. Or, if you want to watch BT Sport on multiple devices and large screen (by casting using Apple TV or Google Chromecast devices), you can subscribe for 15 per month. Keep Connected Promise: See BT Halo terms. One minute minimum call charge. Providing the Broadband installation service to you. Payment by Direct Debit. Your initial cap is set to 40 for out of plan spend and 35 for data roaming, you can decrease your limit to 0 or increase up to a maximum of 200 subject to your credit status. Currently working for BT / EE Mobile, partnering with a number of key vendors and a number of stakeholders managing in life solutions and also 4-5G development, now and for the future. Cannot be used in conjunction with any other offers unless expressly stated. Compatible line required otherwise 49.99 connection charge may apply. If Britbox is removed from your account at any point during the six-month period, youll be unable to get this offer again. We'll always offer the best available speed on your line. Our Price Promise: Youll keep the same monthly price, when your contract ends. One minute minimum call charge. 15h47. If youve got one of our small business Price Plans, then you get free access to the BT Sport app and BT Sport casting for three consecutive months. You can cancel the offer at any time. Payment by Direct Debit. Our Price Promise: Youll keep the same monthly price, when your contract ends. A 12-month minimum term applies for new line rental contracts. Each NOW Membership has its own free 7-day trial. Payment by Direct Debit. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK. Terms apply. Payment by Direct Debit. Fastest 4G speed: your actual speed will depend on factors such as your mobile coverage, demand and location. I have sent you a private message with instructions on how to contact me. Who will be carrying out the installation service? Likewise, if you or your users have already benefitted from either our three or six free months offer, the offer is not available. You can register via the EE website or the My EE App, Create an account enter your name, email address and a password. 4. n = Skip to page navigation; f = Skip to footer; l = Search; 0 = Access keys; 1 = Home; 2 = My account; 3 = Contact us; 4 = Find a hotspot; 5 = Buy wi-fi access; 6 = Help and advice; 7 = BT Wi-fi for business; 8 = Terms and Conditions; 9 . Sky box and active viewing card required. Payment by Direct Debit. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. EE Limited is authorised and regulated by the Financial Conduct Authority for the provision of consumer credit. All calls or texts charged as per your BT Mobile plan. EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends. Terms apply. If you exceed your 500 Minute calling plan allowance two months in a row well move you onto our Unlimited Minutes plan. Tap Add Account, then select your email provider. See BT.com/legalstuff. Game catalogue varies over time, by region and by device. Available to new and existing standard BT line rental customers. NOW account required andterms apply. Hi@Cochis, thanks for your post. For new Fibre 1 customers that sign up for 12 months. Terms apply. Go to our email log in page > to log in to your BT Mail inbox. Device limitations apply. 35 activation charge applies. BT Virus Protect works on compatible PC/MACs. For details of charges please see our. Smart Hub 2: available to BT Halo 2 customers who dont already have one. Unfortunately I am locked out of watching BT Sport on the go as it is associated with my EE account and restricts me to watching it on my EE device. You may cancel your agreement for the service at any time before the engineer starts work on the installation. 18h57. Have you set up a BTID for your BT account yet? Compatible line required otherwise 49.99 connection charge may apply. How to set up your BT Smart Hub BT 33.5K subscribers Subscribe 423 Share 209K views 2 years ago Here's how to set up your BT Smart Hub. NOW Entertainment RRP 9.99 per month, NOW Cinema RRP 9.99 per month, and NOW Sports RRP 34.99 per month. We want to make the internet a safer place for everyone. Compatible line required otherwise 49.99 connection charge may apply. Wi-Fi connection required. Excludes Multiscreen. 15-06-2020 Payment by Direct Debit. 11h22. BT sends additional discs to guarantee a reliable Wi-Fi connection in every room of your home. 2013 - Present10 years. You can cancel the offer at any time. BT Broadband customers joining EE are entitled to one special offer per BT account. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). And if you go over your allowance, standard charges will apply. Choose from the list of mail providers, or choose Other if yours is not listed. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Welcome to EE A brilliant place for business With EE, your business can work smarter and faster. BT Virus Protect works on compatible PC/MACs. Outside of the UK, BT Sport and BT TV customers can no longer stream content via the apps or web players. If you can't see your email provider, tap Other to add your account manually. Merging EE and BT accounts Go to solution I am an existing EE customer and had BT Sport on my mobile as part of my contract with them and just recently I have joined BT (broadband and TV). Full HD-capable device, compatible home cinema system and broadband (min. Extra Speed 4G is not available on BT Business Mobile plans. BT Sport with BT TV: 18.00 a month. As an existing BT broadband customer, you can get exclusive offers on selected EE pay monthly mobile plans. Go back to: What can we help with? You'll get access to the best live sporting action from the following: discovery+ streaming Entertainment and Sport. Excludes outages, connection faults and home wiring outside of BTs control. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. For new Fibre 250 customers that sign up for 12 months. One minute minimum call charge. You'll also now have access to discovery+ through your BT Sport subscription. 700 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. Terms apply. on e. install a single additional cable / socket if needed in order to connect your BT Broadband Service. Price from month 25 currently 89.99 a month. To register for My EE follow these 3 simple steps: Ask questions and share tips with other people 24 hours a day. 49.99 a month from month 25. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Available to existing customers (excludes business). Sorry! If Britbox is removed from your account at any point during the six-month period, youll be unable to get this offer again. Discount applied after any other valid offer on the monthly price of the EE plan only excludes upfront device cost, out of bundle call charges and all other costs. Something went wrong. 4G speeds vary by location, coverage and demand. Price from month 25 currently 40.99 a month. For new Full Fibre 100 customers that sign up for 12 months. Please try again later, We cannot identify your location. Payment by Direct Debit. 500 Minutes: 30 day minimum term. BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. We may ask for the email address you used to set up an existing or recent NOW account. Asian Mix:Available for a monthly minimum term for 5 a month. . Speeds vary by location, coverage, and demand. Compatible line required otherwise 49.99 connection charge may apply. Or select the app as your Inclusive Extra if you have an eligible plan. It's our way of saying thank you. See www.netflix.com/TermsOfUse for details. BT Virus Protect works on compatible PC/MACs. Price from month 25 currently 35.99 a month. Turn on your iPad so it shows the home screen. The best part? BT Sport App: New 24-month BT Broadband contract required. The email will contain a link togetherwith instructions on how to link your BT account to your EE number"Also best check section 2 to ensure you are eligible. For new Fibre 250 customers that sign up for 24 months. Nuisance call blocking functionality blocks up to 100% of nuisance/unwanted calls. Offer is non-transferable. If youre on our Business Connect plan, or if your plan comes with inclusive access to BT Sport, youre not eligible for this offer. Compatible line required otherwise 49.99 connection charge may apply. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Terms apply. c. there must be a responsible adult present in your home. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%. Yes, they do. Any add-ons you buy wont count towards the spend cap and youll get separate one-off or monthly charges for these. Compatible device required to stream content see www.britbox.co.uk/help. No results found but hit enter for the most relevant articles. Payment by Direct Debit. And now we're part of the BT Group, your business is better connected. Prices and BT Sport content subject to change at any time. BT Sport on Sky Digital Satellite Platform: BT Sport is also available on the Sky Digital Satellite Platform for customers who sign up on a rolling 1 month basis. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). For new Fibre with Halo3+ customers that sign up for 24 months. NOW 7 Day Free Trial: You may be entitled to a free 7-day trial with your NOW Membership. 49.99 a month from month 25. 44.99 a month from month 25. on Terms apply. To block nuisance calls you need the Caller Display service to be active on your account. And thats not all, theres also BT Sport Fight Night Live boxing, cricket, American sports and more. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK.. Youll need to contact us to report the fault or home move. This is because calling 1571 may lead to a chargeable call. BT Virus Protect works on compatible PC/MACs. To add the BT Sport app to your plan as a chargeable standalone add-on: go to Menu > Plans,Inclusive Extras & add-ons, select Add-ons and follow the steps to add the pass to your plan. Applies for the duration of your fault or home move only. To do this they may need access to your property. BT Virus Protect works on compatible PC/MACs. Payment by Direct Debit. See bt.com/prices for more information. Where this person is not you, it must be someone authorised by you to make decisions regarding the location and installation of equipment. If you sign up to a new contract or renew your contract for a Landline (including call charges, features, add-ons and plans), BT Mobile (including plans, monthly add-ons, call, text, and data charges), BT Broadband, BT TV orBT Sport (including TV and Sport add-ons) the monthly price will increase each year from March 2024. At the end of the free trial, the NOW Membership will automatically renew to its standard price per month. Speeds vary by location, coverage and demand. Excludes Multiscreen. You can change your TV package every month. Customers who use Call Barring should note that calls to 1571 will be barred under outgoing Call Barring option 1. Includes BT Virus Protect and a BT Smart Hub. (So if you buy a 500MB Add-On 10 days before the date of your next bill, it'll cover the data you use for those days and the previous 20). If you have purchased a Full Works plan with iPhone 12 between 16 October 2020 and 15 January 2021, the BT Sport app is included in your plan on top of your three Inclusive Extras. Prime Video is 5.99/month after the promotional offer period. 4G coverage required. BT broadband homes (excludes business). Ireland is the Republic of Ireland. Compatible line required otherwise 49.99 connection charge may apply. Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. Plus, watch allBT Sport channels with exclusive Premier League games and every match of the UEFA Champions League with the best world-class sport from football to UFC and much more from BT. New for you for no extra cost. Payment by Direct Debit. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Payment by Direct Debit. Britbox terms apply. Available to new and existing standard BT line rental customers. Terms apply. Message 2 of 2 2,242 Views 1 Can't find what you're looking for? 22.84p per minute for all UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. @Longshanks0511when resolved I'll of course update the thread. Offer is non-transferable. PromptCare operates between 8am and 6pm on weekdays and Saturdays. Service is on demand content only. The TV Box Mini only connects using Internet Mode. I am an existing EE customer and had BT Sport on my mobile as part of my contract with them and just recently I have joined BT (broadband and TV). The call return feature will not be available if the person leaving the message has chosen to withhold their number or if the call was from an international number. No hayu and limited Kids content available. Content is variable and may be withdrawn at any time. Maximum of 2 devices may be used simultaneously. Service is on demand content only. Available to new and existing BT customers that sign up for an 18 month minimum term. AIRBUS and other Airbus product and service marks are protected trademarks of Airbus. This includes major cities such as Belfast, Birmingham, Cardiff, Coventry, Edinburgh, Glasgow, Hull, Leicester, Liverpool, London, Manchester, Newcastle, Nottingham and Sheffield. You can pay for your monthly line rental by direct debit for 23.05 a month for Standard Line. 14h29. 25.05 a month. Britbox is for your personal, non-commercial use. For new Fibre 100 with Halo3 customers that sign up for 24 months. For new Fibre 100 customers that sign up for 24 months. BT Virus Protect works on compatible PC/MACs. If you don't want your number to be obtained through Caller Display or Call Return (1471), dial 141 before making your call. If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged. All rights reserved. Extra Speed is not available on BT Business Mobile plans. 91% UK coverage. 6. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. BT Virus Protect works on compatible PC/MACs. For up-to-date information and comments, search the EE Community or start a new topic. BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. A quick search online suggest EE customers cancancel their BT Sport add-on by: texting STOP SPORT to 150. on BT Virus Protect works on compatible PC/MACs. You'll get BT Sport Second Box at no extra charge for the first three months. You can increase to 15 licences for only 4 a month, with the first month free. Popular shortcuts Track an order . I want to set up my primary email account Creating BT Email addresses? Payment by Direct Debit. Offer subject to change. With BT and EE joining forces, we can give you a better connection with Hybrid Connect. Compatible line required otherwise 49.99 connection charge may apply. If installed prior to 31-Oct: Following a successful claim, your card will be sent to the broadband installation address. Mobile network coverage required. BT broadband homes (excludes business). Includes BT Virus Protect and a BT Smart Hub. United Kingdom. Calls made from Northern Ireland fo fixed lines in the Republic of Ireland are not included within International Freedom & will be charged at standard rates. Payment is by direct debit and subject to credit status. A 26.58p call set up fee applies. Well reply to confirm that you want to add BT Sport and let you know how much it costs. Options. You have a total of 60 days to return your items, and which includes the time taken for us to send out a jiffy bag. For new Fibre Essential customers that sign up for 24 months. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. Please try again later, We cannot identify your location. If you delete your account your settings will be lost. Compatible device required to stream content see, 5.99 pm a month. Line Rental included in monthly cost. Device limitations apply. Britbox terms apply. Here's how to get started. Available to BT Broadband customers when joining EE on a pay monthly handset or 12 months or more SIM only plan. 64.99 a month from month 25. Hi Nick_Russell. Please enter your postcode below. Terms apply. Subject to availability. Compatible line required otherwise 49.99 connection charge may apply. If you have Hybrid Connect and you lose broadband connection, your Smart Hub 2 will wait a short time to see if the broadband comes back up. If you're looking to make a one off payment on your BT account then you can do so by clicking through to our make a payment page. To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone. Includes BT Virus Protect and a BT Smart Hub. on Your EE mobile contract will be with EE Ltd. If you send me in your details, this is something I can help you with. GVS Prepaid Ltd.s company registration number is 09193070 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD. BT Virus Protect works on compatible PC/MACs. 12-month minimum term. You'll find your BT account number in the top right corner on any bill we've sent you. If you select the app as an Inclusive Extra but are currently paying for the app, the chargeable version will be removed and replaced with theInclusive Extra version. For Broadband Unlimited customers, taking Essential or Sport: as you will not have sufficient line quality and speed, content is only available in standard definition. Data used will decrement from any plan allowances depending on how you access the content. A Netflix Basic plan, watch unlimited movies and TV shows on 1 screen at a time in HD. Details of charging can be found on the Tariff Guide. Administrator. You'll use your email address and password to Log in 2 Confirm your account - we'll send you an email, open it and click the 'Verify you email address' link within 24 hours 3 Connect your account Good to know The add-on renews automatically every month on the date you get your BT Mobile bill, unless you cancel it. Data used will decrement from any plan allowances depending on how you access the content. 21.99 a month. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Payment is by Direct Debit. NOW account required andterms apply. Tap the Settings icon. If not are you able to set up a BTID using a different email address than you have used for the BT Sport on EE? BT Sport on Sky Digital Satellite Platform. Includes BT Virus Protect and a BT Smart Hub. NOW Membership will only be available to watch via the app on your set-top-box and compatible devices and not through the electronic programme guide. BT Sport:You can only accessBT Sport in the UK. . For new Fibre 100 with Halo 3 customers that sign up for 24 months. At the end of the offer period, youll be automatically charged the standard monthly price for BritBox (currently 5.99 pm) and data used will decrement from any plan allowances depending on how you access the content. 7. The Call Return feature of BT 1471 costs a fixed fee of 35p. See xbox.com/gamepass for details. It may take up to 30 minutes. Game catalogue varies over time, by region and by device. Simply put your new EE SIM in your EE phone and we'll do the rest. Netflix Basic plan, watch unlimited movies and TV shows on 1 screen at a time in HD. BT Mobile customers get access to the wi-fi hotspots already available to existing BT Broadband customers.4G speeds vary by location, coverage and demand. SeeBT Halo terms. May require a primary box upgrade for the TV Box Mini. Includes Unlimited Weekend Calls, BT Virus Protect and a BT Home Hub (unless BT has already provided you with one).