Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! get the item of your choice. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. No packaging, no problem! 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Returns are FREE for premier customers. Om van de volgende voordelen te genieten. Underwear and swimwear can only be returned if the hygiene seal has not been removed. We dont offer exchanges right now. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. You've got 28 days to send something back to us from the day you receive it. I can't see the refund on my bank statement. You can return using the steps above. Swim Shorts, For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. Select your preferred return option (Print returns label at home or in store options). Pay for the postage and print off your label. Returns cost $4 and you can track them as they make their way back to our US hub in New York. There is no returns label in my parcel, how do I return? Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 1, 2, 3! Please turn it on so that you experience this sites full capabilities. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). OUR RETURNS POLICY. Pierced jewellery cannot be returned for health and hygiene reasons. No packaging, no problem! " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Youll need to write to us with notice of your cancellation just fill out Returns FAQs If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Make sure you keep your proof of postage! All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Refunds will not be given if they do not comply with our returns policy. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Items must be unworn and unwashed with the original labels attached. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. *Extra 10% discount sent via email to new subscribers only. A returns charge of 2.50 per parcel will be deducted from your refund amount. Repack your items (These need to be unworn/unwashed/unused and with original tags). Cargo Pants, FAST, TRACKABLE & COST EFFECTIVE using the returns portal. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Returns via the portal are fully tracked. You have 30 days to cancel your order because you have changed your mind. We don't refund delivery charge for those countries listed outside of the EEA. *Extra 10% discount sent via email to new subscribers only. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. To see how easy it is to collect your order see our video here. If you have a delivery related question or maybe you need to track your order. item of your order). | Read 2,121-2,140 Reviews out of 5,495 You may be liable for import and pay a custom duty charge for orders over the customs threshold. By subscribing, you agree to receive marketing communications from boohoo by email. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). This does not affect your statutory rights. Print off your returns label and attached it to your parcel. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. By enabling them, you are agreeing to our. Returns are FREE for premier customers. Please return unsuitable items in its original packaging. You will need your order number and email/last 4 digits of your phone number. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Hoodies, If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. *Extra 10% discount sent via email to new subscribers only. UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! Boohooman Returns Portal. Log onto your Portal here . Hear about exclusive offers, get early access to collabs & quicker checkout. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. boohoo aren't able to extend your invoice. Refunds will not be given if they do not comply with our returns policy. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. Om van de volgende voordelen te genieten. You will need your order number and email/last 4 digits of your phone number. If you have received a faulty or an incorrect item, please contact customer services clickhere. Select your preferred return option (Print returns label at home or in store options). To experience the full world of Boohoo, please enable these or check whether another program is All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! If your items dont make it back to us, youll need to open a dispute with the carrier. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Repack your items. Returns via the portal are fully tracked. You can unsubscribe at any point. 3. Returns via the portal are fully tracked. Items must be returned within 28 days of receipt. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Click here to generate and print off your returns label and to find your nearest store. 3. Following the prompts, enter the order details as instructed. Items must be unworn, unwashed and unused with the original labels still attached. NEW - Want a fully tracked, cost effective and convenient way to send returns? By subscribing, you agree to receive marketing communications from boohoo by email. Or simply return your items to the following address within 45 days from the date you received your parcel. US returns are simple and low cost. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Hoodies, UK For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. Returns via the portal are fully tracked. Unfortunately we don't offer an exchange facility. Follow the steps below: 1. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Your return arrives back at boohooMAN! Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. You dont need to remember to keep your proof of postage its all digital! A typical refund will take up to 14 days + your banks handling time. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 90z Revival, Whether you're on website or app, just flip the switch! Returns and Refunds | Boohoo If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You'll get an email once we receive your returned item. 2. With loads of styles landing each week and regular trend updates you can be sure to get the latest. returning. Keep an eye on your . 2. Please return unsuitable items in its original packaging. From the Orders Details menu, select Returning an Order. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. depends on your card issuer). boohoo aren't able to extend your invoice. Simply return your item(s) and reorder for a replacement. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. All rights reserved. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. You don't need to remember to keep your proof of postage - it's all digital! You will need your order number and email/last 4 digits of your phone number. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. We've gone paperless! Login to our returns portal You will need your order number and email/last 4 digits of your phone number. So that we can get this fixed for you please head over to our Contact Us section. blocking them. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . See our, On dirait bien que vous nous rendez visite sur. If you use the returns portal, the process for returns is as follows: Repack your items. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! 3. We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. Your refund will be processed once we've received your unwanted items. Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. Return Request; 3. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Returns via the portal are fully tracked. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Boohooman.com Returns With loads of styles landing each week and regular trend updates you can be sure to get the latest. Shorts, Print off your returns label and attached it to your parcel. You will need your order number and email/last 4 digits of your phone number. Jeans, We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. By subscribing, you agree to receive marketing communications from boohoo by email. Your return arrives back at boohoo! Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If you have a delivery related question or maybe you need to track your order. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Click here to start a return. Graphic Tees. One of our customer service agents will be more than happy to look into this for you. You dont need to remember to keep your proof of postage its all digital! Your return arrives back at boohoo! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). We've gone paperless! If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace Login to our returns portal. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Hoodies, If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Product name and codes of the items you returned. 3. weareMAN. With Klarna, Clearpay, Laybuy & Zip! Choose whether the return is for a purchase made in-store or online. Unfortunately we don't offer an exchange facility. Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Returns via the portal are fully tracked. Just pop your items in something non see-through, sealable & waterproof. With just one click you can reduce the energy used by this website. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Once our checks are complete well refund your credit/debit card. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. BOOHOO PREMIER. Click here to generate and print off your returns label and to find your nearest store. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Items must be unworn and unwashed with the original labels attached. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Great, happy shopping! You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. The funds should appear on your bank statement within 3-5 working days (how long 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). You'll get an email once we receive your returned item. If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. 5. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). 4. Graphic Tees. Unfortunately we cannot accept returns after this time. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. By subscribing, you agree to receive marketing communications from boohoo by email. Post if off! You don't need to remember to keep your proof of postage - it's all digital! 3 Select your preferred return option Print returns label at home or in store options. This two week period starts from the day after you receive your order (or from the day after you receive the last Please return unsuitable items in its original packaging. 4. You can generate a returns label from our website, attach it to your parcel and then send it back to us. Your browser's Javascript functionality is turned off. Keep your certificate of postage safe as you will need this as your proof of return. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Post if off! On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Once you have processed your return in the portal you're ready to post it off. One of our customer service agents will be more than happy to look into this for you. Items must be unworn and unwashed with the . If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. parcel to be delivered back to our warehouse and processed. Items must be unworn, unwashed and unused with the original labels still attached. You can unsubscribe at any point. We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Keep an eye on your return tracking. BB10 2BQ. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). We dont offer exchanges right now. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Copyright 2022 boohoo.com. With just one click you can reduce the energy used by this website. No packaging, no problem! We don't refund delivery charge for those countries listed outside of the EEA. Whether you're on website or app, just flip the switch! 2. Product name and codes of the items you returned. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. Returns FAQs All rights reserved. We're sorry to hear that you've received an incorrect or faulty item. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. weareMAN. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Your return arrives back at boohooMAN! No packaging, no problem! 3. You've got 28 days to send something back to us from the day you receive it. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. You dont need to remember to keep your proof of postage its all digital! Youll find these alternative methods Repack your items. You don't need to remember to keep your proof of postage - it's all digital! You've got 28 days to send something back to us from the day you receive it. You will need your order number and email/last 4 digits of your phone number. here, and a member of our team will look into it. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. Once you have processed your return in the portal you're ready to post it off! boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Make sure you keep proof of postage! We have printer-less options too if you dont have a printer! If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. You'll then receive a full refund minus the cost of 1.99 for returning the item. By enabling them, you are agreeing to our. Please turn it on so that you experience this sites full capabilities. Please return your item(s) to us after finding the fault, and remember to get in touch before We would like to show you a description here but the site won't allow us. Baggy Jeans, blocking them. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Simply return your item(s) and reorder for a replacement. You will need your order number and email/last 4 digits of your phone number. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Select your preferred return option (Print returns label at home or in store options). There are a couple of other ways to cancel your contract with us. All InPost Lockers are in well lit, safe and secure areas with ample parking. 2. weareMAN. by January 24, 2022. by January 24, 2022 0 comment. If you decide to keep one of the items, you need to pay for delivery. This does not affect your statutory rights. Please note, that returns will be made at your own cost. I can't see the refund on my bank statement. Shorts, All InPost Lockers are in well lit, safe and secure areas with ample parking. Make sure you keep proof of postage! Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. 1. 5. There is no returns label in my parcel, how do I return? Login to our returns portal. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below.
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