Press question mark to learn the rest of the keyboard shortcuts. A member of our support staff will respond as soon as possible. My order arrived in no time and im super happy! I would prefer of having the option to select a cheaper option and wouldnt mind waiting a bit longer to get it. I shouldnt have to call France. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I ordered the Grand Bambino bag. The quality of Le Grand Bambino bag is amazing. please contact customer service within 60 days of purchase. Thank you very much.I especially loved the packaging- as always :). Here are 8 tips for writing great reviews. United States. 2023 Trustpilot, Inc. All rights reserved. I was very disappointed with my purchase. I love that it was delivered to me super fast! Anyone can write a Trustpilot review. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. Beautiful design.Thank you so much for adding beauty in our lives and this world. When it was delivered I wasnt home. Companies can ask for reviews via automatic invitations. Because of this I wouldnt order again.. Beautiful experience! The return process was perfect and easy! It was really fast and satisfying! NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Will definitely order again! Fabulous Quality and Design! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. The packaging, payment, etc. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. I love your collections every year. I am still waiting for the product and I have not received any email when they will send to me . And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. My experience was amazing! English. Do you need help? From the package to the product. Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. Much better of you used dhl not ups. Overnight shipping is available for $20. Here are 8 tips for writing great reviews. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Call now to get direct help from coinbase customer support executives. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! and the service is great and shipping is fast! Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. Our native-speaking Customer Care team is available 24/7 to support you. I love jacquemus and its style and the quality is on top! This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! This is unacceptable. Overall it was great! The refund was almost instant, but I originally placed via paypal. We use dedicated people and clever technology to safeguard our platform. Thank you for the fast delivery. You are very welcome to get in touch for size and styling advice or with any further questions on your order. 2023 Trustpilot A/S. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I love your collections every year. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Therefore it looks old or used. Shop the best in modern womenswear with the most recent collection from Jacquemus. was ok but the delivery with UPS was HORRIBLE. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. $100 coupon code. Mostly impressed on just how fast it was delivered! 2023 Trustpilot A/S. What should i do. A real shame because you spend a lot of money on this premium brand. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I am very happy with my purchase! Suggested companies are based on peoples browsing tendencies. was ok but the delivery with UPS was HORRIBLE. I love your collections every year. We use dedicated people and clever technology to safeguard our platform. Received the order but the box looks like its thrown somewhere. It goes against our guidelines to offer incentives for reviews. The ordering was easy and the quickness of the shipping was amazing. You are very welcome to get in touch for size and styling advice or with any further questions on your order. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I loved the bag, it's great, and super fast delivery, thank you. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Full-time - Part-time - Temporary -Contract. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. Coinbase customer service number. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! I ended up ordering through the site via paypal. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. They are so dope and very light so dont pull on the ear lobes. Find out how we combat fake reviews. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Also, Simon is on holiday. The packaging, payment, etc. Much better of you used dhl not ups. It goes against our guidelines to offer incentives for reviews. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Quality is great! Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. I truly think this is human error and it will get better. and the service is great and shipping is fast! I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Thank you for the fast delivery. I loved the bag, it's great, and super fast delivery, thank you. They where very helpful great experience with them. Fast delivery, very nicely packed.Amazing product. designers to increase customer base. We also ensure all reviews are published without moderation. The order arrived on time and every item came very well packed. Find out how we combat fake reviews. Love the quality & style of the hat & quick delivery! It goes against our guidelines to offer incentives for reviews. I am still waiting for the product and I have not received any email when they will send to me . Verification can help ensure real people write reviews about real companies. - 10 Hour availability per week. If you are not getting responses or your item hasnt shipped after a long period of time, call them. We use dedicated people and clever technology to safeguard our platform. I cannot track my order and furthermore they delay it more than it should alwayss. The return process was perfect and easy! The PRODUCT IS AMAZING! your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Thanks for the customer experience as well. Companies can ask for reviews via automatic invitations. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Delve into our exclusive selection of designer must-haves. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. The bag is okay but a bit dusty and dirty. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. 1,977 people have already reviewed JACQUEMUS. What we offer: + Competitive hourly rate of $16/hour. Outstanding Customer Service! Wonderful experience, I love my product!!!! . I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. Find out how we combat fake reviews. + Additional pay incentives as well as monthly . It was left on my porch in the pouring rain for two days. The bag is okay but a bit dusty and dirty. $25 - $35 per hour | Online/Remote Position | Flexible. Coinbase customer service number. At the age of 19, in 2009, he started his own brand after his mother's death and named it . Date of experience: 19 January 2023 MO All previous emails sent to you from my private email prior to involving PayPal were ignored. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Verification can help ensure real people write reviews about real companies. I would have expected more for that money. Incredible quality, lots of compliments. Press J to jump to the feed. Here are 8 tips for writing great reviews. In addition, the fact of sending us a little booklet I find it super cool. Manage Your Backup Payment Methods. All rights reserved. Got this a gift for my wife, she fell in love with it! Privacy Policy. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Received the order but the box looks like its thrown somewhere. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. But obviously they have some customer service issues at the moment. Really poor ordering from France to the UK. I started emailing customer service, messaged the customer service Instagram, nothing. The delivery was made very quickly and arrived in very good condition. + Paid training & PTO. ;). The delivery was made very quickly and arrived in very good condition. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Anyone can write a Trustpilot review. Contact them on WhatsApp, they always answer. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. All previous emails sent to you from my private email prior to involving PayPal were ignored. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . Thank you very much.I especially loved the packaging- as always :). Pretty things in your Shop Jacquemus is great!!! I ordered the wrong size and had to return the item. . The website is very userfriendly, I found everything great. It was it left to sit in the pouring rain. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. The website is very userfriendly, I found everything great. Verification can help ensure real people write reviews about real companies. Received the order but the box looks like its thrown somewhere. Love you. Verification can help ensure real people write reviews about real companies. Will definitely order again! Quality is great! Outstanding Customer Service! In addition, the fact of sending us a little booklet I find it super cool. Thank you! With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . Customer Care; Track an Order; Create a Return; FAQs . Coinbase customer support number is online now. Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. The delivery was made very quickly and arrived in very good condition. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. Quality is great! Users can call our helpline number to resolve their crypto related ptoblems quickly. We use dedicated people and clever technology to safeguard our platform. From the package to the product. I love JACQUEMUS! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you very much.I especially loved the packaging- as always :). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It was it left to sit in the pouring rain. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Create an account to follow your favorite communities and start taking part in conversations. When it was delivered I wasnt home. The pants were the perfect color, fit well and well made! I cant even use it. I do not recommend ordering anything from their site, idk what happened but it is a mess. Shift schedule availability from 8am -6pm in your local time zone. Fabulous Quality and Design! Pretty things in your Shop Jacquemus is great!!! Much better of you used dhl not ups. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Incredible quality, lots of compliments. 1. It goes against our guidelines to offer incentives for reviews. So thank you Jacquemus!!! It will consist of art and design, itt will have Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I ordered the Grand Bambino bag. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. Thank you for the fast delivery. Shop with us and discover why Mytheresa is your final destination for online shopping for women. Beautiful experience! I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Training: 11 weeks, Monday-Friday. I am still waiting for the product and I have not received any email when they will send to me . I love Jacquemus company with its amazing product. Sign out of Your Account on the Amazon Website. I love my bag! Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Fabulous Quality and Design! Free shipping on full-price orders over $100 USD and other orders over $300 USD. Ordered a bag and returned it. Coinbase customer support number is online now. . The delivery was made very quickly and arrived in very good condition. FWRD Customer Service. I love that it was delivered to me super fast! Companies can ask for reviews via automatic invitations. I ordered the wrong size and had to return the item. You can also place your order with our team on the phone. I will never ever buy anything from them again. It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. Received the order but the box looks like its thrown somewhere. Avoid. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . They sent my address wrong to UPS, told me it was my fault! Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. For more information, please see our Beautiful experience! The quality of Le Grand Bambino bag is amazing. We also ensure all reviews are published without moderation. then delayed it even more by not contacting UPS quick enough. It has a red undertone, it looks like its been discolored by the sun. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. For more information, please refer to our customer care page. So thank you Jacquemus!!! Date of experience: January 19, 2023 RM Easy to arrange refunds etc. Kendall's Edit; . You must have JavaScript enabled in your browser to utilize the functionality of this website. Thank you very much.I especially loved the packaging- as always :). and the service is great and shipping is fast! 2023 Trustpilot, Inc. All rights reserved. I love JACQUEMUS! Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. Continuez, vous etes parfait.Tres belle journee. Fabulous Quality and Design! I loved the bag, it's great, and super fast delivery, thank you. To find out more, please visit our Privacy Policy. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. Incredible quality, lots of compliments. Call now to get direct help from coinbase customer support executives. It goes against our guidelines to offer incentives for reviews. The bag is okay but a bit dusty and dirty. Please enter the details of your request. Free shipping on full-price orders over $100 USD and other orders over $300 USD. I love your collections every year. The order arrived on time and every item came very well packed. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Everything was amazing. Cookie Notice Revoke a Website or App's Access to your Login with Amazon Information. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. And of course, the items were beautiful when they arrived. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. and our When it was delivered I wasnt home. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. All rights reserved. So thank you Jacquemus!!! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The quality of Le Grand Bambino bag is amazing. 2023 Trustpilot A/S. They also gave me. 1-888-550-9675. The pants were the perfect color, fit well and well made! They had 150 employees at the beginning of 2022 and now have more than 500. I ordered the wrong size and had to return the item. I cannot track my order and furthermore they delay it more than it should alwayss. Buy Jacquemus bags and get Free Shipping & Returns in USA. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can also place your order with our team on the phone. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I am very happy with my purchase! Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. The bag is okay but a bit dusty and dirty. The return process was perfect and easy! It looked absolutely beautiful on the site. We also ensure all reviews are published without moderation. My experience was amazing! Job Description. Date of experience: January 24, 2023. I could find the contact number only from the cached page found in Google. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! I love JACQUEMUS! The website is very userfriendly, I found everything great. This is unacceptable. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. By the time I got home it wasnt there. Location: Remote live chat job, work online anyw in the world (United States preferred). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I love my bag! The pants were the perfect color, fit well and well made! I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Tag of the item was already taken off and placed inside of the side pocket. Two weeks went by and I never even received a tracking email. 2023 Trustpilot, Inc. All rights reserved. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Also the condition of the leather was really bad. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. JavaScript seems to be disabled in your browser. Will definitely order again! Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! I am very happy with my purchase! Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! I love my bag! About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . Ps, thanks for cute stickers which I get with my shipment.
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