- Easy fix. Not much help really. I requested a refund. Make sure that these are not punctured if they are air-filled. 0000013506 00000 n
One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. 51 4.7 out of 5 Stars. If all of them work normally, then you need a new charger. Took 8 business days to fix (total of 11 calendar days). They can be reached at gotrax.com TROUBLESHOOTING This scooter is covered by a 90-day manufacturer's warranty that covers Try recharging the battery pack for 8 hours. Troubleshoot common issues with your gotrax hoverboard with our handy guide. Will this problem come back? Next, check to see if there is any damage to either end of your scooters charging cable. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. As an Amazon Associate I earn from qualifying purchases. You can now turn your hoverboard back on.*. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. E03 - Change speed settings or gear. The speed of the GKS kids scooter is locked at a safe but fun 10mph. Repair frozen GOTRAX GXL V2. I will come back and edit the post if I experience anything that you've listed. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Not much help really. I didn't realize my tires were about half the recommended psi. Its possible the quality slipped with the V2, but they are basically the same scooter. When you plug your charger into the wall, the indicator light will turn green. Include an image for extra impact. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. So in short. Listen or look back to see if the rear wheel is slowly spinning. When the battery is fully charged it will change from red to green. Scary at first. My GoTrax (about 5 months old) started acting weird today. Back wheel brake mis-aligned. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. . Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . I continue to struggle with GOTRAX's customer support team. . . Search General questions or product specific choose what you're looking for from our awesome drop down menu. The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. Cruise control automatically goes on every time when riding. Check which of them the problem is and get it fixed immediately. Powered up the scooter. I had my second issue within 17 business days of receiving the scooter. Home. If your charger does not turn green when you plug it in, your problem may lie in your charger. If the battery is fully charged, then the issue is likely with the motherboard or wiring. Here is a link to find the manual for your Gotrax hoverboard. Problem not solved. When GOTRAX GXL V2 display is blacked out you can release Power Key. E07 - Replace Motor or Motor Wheel Assembly. A fully charged battery will have between 36 and 42 volts. Reply, Took mine to the local bike shop. It is not managed by iFixit staff. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. When it comes to hoverboards, the magic fix-all is called recalibration. Gotrax is known for adapting its electric vehicles to the needs of consumers. For example, only standing with one foot on your hoverboard can cause some models to beep. Brand new battery not holding charge. I've had mine for almost two weeks now, and have not experienced these issues. If still showing error code, contact Customer Support for assistance. 0000000696 00000 n
The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. will respond to the email but the response itself is not helpful). 0000000016 00000 n
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Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. 3. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. The motor does make some noise when first accelerating but goes away. *You may need to perform a recalibration up to three times to fix your issue. Roller Blades/Bikes. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. If this does not work, replace the console. Max speed: 7.5 MPH. Has seemingly chose to simply respond but not take action (i.e. Press Power Button once again to power on . Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. 21E, 22E, 25E, and 30E - Replace console to fix error code. 0000007190 00000 n
Has been extremely slow to respond with replacement parts. If that doesn't work, email support. I tried these fixes and the problem got solved. 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Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. There are many possible reasons why your Gotrax hoverboard is not balancing. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Even if just pressing for a second - Kind of scary actually. Post adapter arcing when plugged in. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. GOTRAX - F5 Electric Bike . Back wheel cover scraping tire. GoTrax - GMAX Electric Scooter. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Tighten the screws firmly. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Press J to jump to the feed. So far I've got about 60 miles on it. Looks like spring issue. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Now i have error code 30! Watch out world! It will display all specifications more visibly. But, as soon as it worked for quite some time, it started showing various problems. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. 0000009925 00000 n
A revolution is on the way - and Electric Scooters are leading it! Once you ensure the position is correct, gently slide the pack into the tiller. {k-m3gKjx Can you please tell us how we can improve this article? Codes often have simple solutions and we are here to assist. 0000001444 00000 n
2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. E5 - Replace controller / replace entire product. How do you check the odometer on the GXL V2? 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Choose from Same Day Delivery, Drive Up or Order Pickup. This may be caused by several factors, but luckily there are solutions to all of them. *You may need to perform a recalibration up to three times to fix your issue. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Bolts provided are rusted - poor quality control.