When its time for the event, they can open the app to show their tickets on their phone. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. You may also review your transfers and purchase history at AXS.com. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. When I sell tickets, do I have to deal with the buyer? From everyone at Vivid Seats, we hope you enjoy your event! Your AXS Mobile ID ticket will now show up. What are my options here? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Does anyone know how to do it through axs?? Review listing information and choose Credit Card for payout. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. You will enter your community username and new password and done! Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). The tickets will be delivered to the buyer automatically. For more information, please see our Third-Party Resale Tickets: Everything You Need to Know. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Theyll just have to create an AXS account to claim their tickets. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Nope. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. We are changing the way you register and sign-in to the StubHub Community. (*If you can't remember your password, tap. A full-service national event ticket marketplace. Otherwise you have until your friend creates an account to cancel the transfer. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. After the switch, you will enter the email address you use to access the community in order to reset your password. i spent the next 2 hours trying to get the axs app to work and get my tickets. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Never. Show was postponed from June 2020 to July 2021 due to covid. Help us improve this article with your feedback. Click the Transfer button next to the event in your AXS account. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. AXS Mobile ID allows for convenience, flexibility and security. If they already have an AXS account set up the tickets will go in their account automatically. You've been successfully subscribed - thanks! Privacy Policy | Please help. Help us improve this article with your feedback. | Under this tab, you'll see event details and ticket barcodes for all your upcoming events. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Easy! Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? | On the review page, click the Transfer button to send the tickets. Tap View to access the barcode and scan in for entry. Have mobile tickets and cannot find barcode. There is no fee for transferring seats and you are allowed unlimited transfers. When listing tickets, you decide how long your listing will be available for others to buy. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. What are my options here? Just follow the simple steps to make the tickets officially yours. Yep! Enjoy the event! I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). totally rinky dink. Sign into your AXS Account and click Listings. How will I know if my transfer was successful? No. Official Tickets and Your Source for Live Entertainment | AXS.com Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. On the Review page, click the List Tickets button to finish. Then when it sells and you are paid, you transfer it using the app. If you see a Sell button next to your tickets in your account, you can sell them! Theyll also need to get the AXS app. You'll then be asked to review the transfer. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. There is no fee for transferring seats and you are allowed unlimited transfers. Overall, disappointing, but fair. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. What is transfer? Have screenshots and stuff with timestamps to also prove this is a thing. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Even if you call within 48 hours of your event, you will probably get no help at all. Select the seats you would like to send. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. axs allows you to transfer ticket you have bought from within the app. If you already have an AXS account, the tickets will be transferred to your account automatically. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). If you already have an AXS account, the tickets will be transferred to your account automatically. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. SOLD TICKETS VIA AXS. Step 1: Download and Login into MLB Ballpark App. Sign in or create an AXS account. The event staff will scan this digital barcode to let you and your party into the event. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. After that, the tickets will be theirs to use with the AXS app. Try to contact them on their Twitter account. Press J to jump to the feed. Never. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). For more information, please see our OR. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. After completing the account information, you may buy, sell or manage any seats in your account. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. However, we recommend that you transfer tickets to each person attending the event. Show the ticket in the App at the entrance and get them scanned to enter. If they already have an AXS account set up the tickets will go in their account automatically. No paper tickets required. AXS Mobile ID allows for convenience, flexibility and security. may not be valid. If you do not currently have an AXS account you will be instructed to create one during your purchase. After the switch, you will enter the email address you use to access the community in order to reset your password. The Rockets App is free to download and available in the App Store or the Google Play Store. Tap Tickets Tab (pull down on the screen to refresh if necessary). As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Its up to the promoter, artist, or team if you can sell tickets or not. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. AXS handles payment and delivery so buyers and sellers never interact with each other. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Enter the recipients first name, last name and email address, or select from a list of. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Upcoming. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Its up to you! Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? All rights reserved. No, tickets must be scanned through the Rockets App or the AXS App. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. I purchased tickets for a concert back in February. Go into the app, look at the ticket. Did you find it helpful? I followed the directions of creating a AXS account via the email address that they sent me the email. 2023 Use the same email you use on StubHub. Use of this website signifies your agreement to our. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Show the ticket in the App at the entrance and get them scanned to enter. Browse your upcoming events and tap the ticket icon for the one you would like to sell. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. The Fox Theater Foundation. Tix originally purchased Spring 2020, was postponed until today 7/31/21. This will bring you to the page to confirm the correct email associated with the order. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I had flown from TX to NY for this show with my friend. AXS handles payment and delivery so buyers and sellers never interact with each other. Your tickets will no longer be listed for others to buy. i assume they will try to get me to receive the tickets using axs again. i will not book anything on stub hub as a result. Lindsay is the author of this solution article. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. The game is in 36 hours. Can seats be transferred to someone who doesnt have an AXS account? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Can I still use a ticket after I have transferred or shared it with someone else? having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Tickets Seat numbers it lists 13-16 ? The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Remember, your friends can always transfer tickets back to you. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Just follow the simple steps to make the tickets officially yours. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. I purchased tickets for a concert back in February. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Stub hub sent my hockey tickets for a las vegas game to axs. When your tickets sell, youll receive an email informing you of the sale. There has to be some way, right. Terms of Service | Click yes, retract now.And youre done! Usually there is a waiting period of a few weeks. After that, the tickets will be theirs to use with the AXS app. If they already have an AXS account set up the tickets will go in their account automatically. Updated a few days later TL;DR: Call the merchant that issued the tickets. Select the tickets to transfer and enter the recipient's information. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. On the review page, click the Transfer button to send the tickets. Your tickets will no longer be listed for others to buy.