Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. What no Maybe try selling them somewhere else then transferring them? AXS has gone down the hill as soon as they stopped taking calls. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. AXSTickets is one of the most frustrating things I have ever experienced. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Alex P. is a great addition to our team. After entering credit card info (correctly) the next button never lights up to proceed to billing address. Two of the ticket were bought together and the other was bought separately. Gave my son a number to call: 45 minute wait. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Apparently only 2 people actually made it to the meet and greet that day. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. she told me I could not be on Wi-Fi when using the app so she hung up on me. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! Does my friend have to accept each ticket separately? My show is on Friday and I so wish I was able to go. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or Many mails, all saying I had to click on "Your events", to get my ticket. This Clears both data and cache. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. I have an issue with AXS Tickets too. So after waiting in line I had to go to another line for printed tickets. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. The end. I assume the meet and greet is after. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Create an account to follow your favorite communities and start taking part in conversations. I requested a password and followed the instructions, but that didnt resolve the situation. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Exit outOf the window immediately. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Tried resetting my password but no email sends to my account. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. So purchasing through the website and AXSTickets doesnt work - even with all their tips. USE TICKETS WITH THE APPNo paper required. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. I had to log in each time I used AXSTickets, which was several times within a couple of days. EASILY SELL YOUR TICKETSPlans can change. I ordered tickets online to a recent show. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. This was after spending quite a bit of time talking on the phone with customer service before we left home! ~VP, Contact Center. Tix are for mobile, so not sure what to do. I tried this for a couple days until I decided to email support. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. For more information, see the developers privacy policy. Tickets probably arent being delivered until 1-2 weeks before the show. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. Downloaded AXSTickets no tickets. The only option is to cancel while the timer runs out. My AXS app is not working!! I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. These tickets were EXPENSIVE and a gift for my teen for her birthday. I have the confirmation email from AXS so I know I'm using the right email. cant go, and more. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. can't go, and more. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I am so sad and frustrated. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Same here, I've logged in and My Events is empty. Ticket . Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. So basically I got scammed out of $250. This also did not work. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I dont normally do app reviews, but this one frustrated me. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. The email sharing the tickets never went through. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. SOLD TICKETS VIA AXS. I'm unable to not only log in to the app on my phone, but also on my computer. TICKETS They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Tickets from one order are there, the other order isnt and I havent received two emails either. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Their website did not inform me I would be charged $25 for this service. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. TRANSFER TO FRIENDSIts super easy. AXSTickets currently states that the tix were transferred on March 14, 2019. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. I cannot view my tickets. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. After several tries, the link DOES NOT WORK. I had no trouble signing in and viewing my tickets at that time. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. Ive used the Flash Seats app for years with no problems. AXSTickets communications are confusing. And waited. I can log in to the website, but not the mobile app. I have to agree with everyone here, on the catastrophy of this AXS App. Doe. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Follow the AXS Tickets iOS app troubleshooting guide Here . This is for London (October). I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. We have over 1,000,000 users and companies will listen to us. Even just a lil tickets under revision or similar would be fine. I can log in to the account on desktop, but not the app. find great events near you, buy 100% official tickets, sell your seats if you Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Select the issue you are having below and provide feedback to AXS Tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You dont care about customers or their needs and it shows in all of your actions and words. It seems that I probably will not get a response before the show. As soon as I select buy tickets the next page fails to fully load. Official Tickets and Your Source for Live Entertainment | AXS.com I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I placed two orders for tickets at the same event. AXS Tickets does not seem legit based on our analysis. All Reviews The next day I got the same email twice simultaneously. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. DO NOT USE AXS! It's absolutely sensible that they keep your money until after the event. Extremely disappointed. How do I create an AXS account? I can log in on my computer but not on the AXS app on my phone. Second, AXSTickets doesnt have a history of the event. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I finally had to send him a picture of my ID so they could look up the ticket to print for him. I am going to an axs event this afternoon. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Privacy Policy. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. I tried buying tickets on the website, got an error with payment. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Hopefully this will save someone from the panic attack I just had over my tickets. I will be disputing this charge with my bank. Tickets never arrived (not the first time this has happened with me). We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. So I emailed their support team and I havent revived a response. Im very easily to forget my password. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". It seems like nothing on AXSTickets worked! So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Twice this week my family has tried to transfer tickets from one AXS account to another. But wait, theres a phone number in the email you can call for help. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Sheffield and Glasgow. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. NOT RECEIVED MY TICKETS FOR TONIGHT Please help! What is a Pre-sale? 1x ticket, 75 face price. Now, put your network on 4G e.g. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Thats the date I requested the transfer. Instead it shows AXS mobile ID and QR code for it. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Its pointless. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . Therefore, I wouldn't expect this issue to be fixed anytime soon. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I linked and logged into Facebook, and then I got a page to verify my account. The hassle with trying to login is just ridiculous! My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I will do everything I can to NOT buy tickets from AXS in the future. Hooray!But it forgot who I was and told me to create an account again. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Are you having issues? Worked last week when I checked. With the AXS app, you can Must have been a blip. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". 2 x tickets available, good seats in section B2. What's a "Waiting Room"? Cookie Notice Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I purchased tickets and created an account using my Facebook. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. 39,8 km. When I've bought tickets from AXS before they took a few days to show up in my events. Sortir et rejoindre la voie. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. I needed an account. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. LearnMore. Theres so much to see. DON'T DO IT! Its super easy. I was happy and excited. Seamless transaction, everything worked out perfectly and no issues getting in. Two thumbs down. Front row or on the aisle? AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Be safe from hackers and unwanted bills. Presumably you agreed to the "ridiculously high" selling charge before confirming? Getting Started What is AXS Mobile ID? My AXS app doesn't let me access my account so i hope they fix the issues. Expires: Dec 19, 2024. Their customer service is also by far the worst i have EVER experienced. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. These tickets are non refundable so I am out $200. Tap for tickets to see the artists and teams you love. THANK YOU! Works fine on my computer. 3. I have exactly the same problem. AXS shit the bed big time. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. I have deleted the app from my iphone and re-downloaded it with the same result. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? They said he had 6 tickets ( I only had 5!) Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Thank you. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. No paper tickets required. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Why did the venue decide to use AXS Mobile ID? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. IOS 16.2 on Iphone 11. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Where are my tickets? I will not be using AXSTickets again, its not worth it. This is the ABSOLUTE WORST APP I have. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! This is how I was tricked into buying more tickets. Anyone else's tickets disappear off of AXS? The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. cant go, and more. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out.